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FAQ – FREQUENTLY ASKED QUESTIONS


Animal Issues

I want to report a stray animal. How do I do that?

If you are wishing to report an animal currently running at large, please contact the Erlanger Communications Center at 859-727-2424. If you are reporting an inactive incident or an on-going problem please feel free to leave a message here.

I want to report an abused pet. How do I do that?

Contact the Communications Center at 859-727-2424 so that an animal control officer can be sent the well being of the animal(s). more

Can’t find what you’re looking for? Click here to submit a service request.

Building/Zoning

How to obtain a license to operate a business?

To obtain a license to operate a business in Erlanger, please contact the Kenton County Occupational License Office at (859) 392-1440. Approval from the City of Erlanger’s Zoning Department may be required. Erlanger Building/Zoning Administrator Mark Stewart can be contacted at (859) 727-2525, prompt #3 or you can e-mail him at mastewart@ci.erlanger.ky.us.

Can’t find what you’re looking for? Click here to submit a service request.

City Clerk

Animal Control 

Please contact Animal Control at (859) 356-3191 through Kenton County Dispatch for any stray animal that is not on a leash.

Drivers License Renewal 

Kenton County residents can renew their drivers licenses at the Kenton County Courthouses. The Covington Branch is located at 230 Madison Avenue and the Independence Branch is located at 5272 Madison Pike (KY 17). For more information, please call the Kenton County Clerk’s Office at (859) 392-1600 or visit their website at www.kentoncounty.org.

Erlanger Branch Post Office Phone Number

The Erlanger Branch of the United States Post Office is located on Dixie Highway in Erlanger across from Silverlake Kroger. Their phone number is (859) 426-7071.

Hours of Operation

The City of Erlanger’s General Government Department is open Monday-Friday from 8:00 a.m. to 5:00 p.m. Passports are only accepted between the hours of 8:00 a.m. to 4:30 p.m.

How to Contact Our Waste Provider

The City has contracted CSI for waste collection service. If you have any questions, please contact CSI at 513-771-4200.

I need a copy of a birth certificate.

Kentucky Birth Certificates

I need a copy of a death certificate.

Kentucky Death Certificates 

I need a marriage license

Kenton County Marriage License

Northern Kentucky Water District’s Phone Number

The Northern Kentucky Water District services all of Kenton County. They can be reached at (859) 331-3066 or visit them online at www.nkywater.org.

Sanitation District #1 Phone Number

The Sanitation District #1 services all of Kenton County. They can be reached at (859) 578-7450 or you can visit them online at www.sd1.org.

Can’t find what you’re looking for? Click here to submit a service request

City Council

How can I contact a Council Member or the Mayor?

E-mail addresses are provided on our website for all twelve Council Members and the Mayor.

When are the City Council Meetings

Regular City Council meetings are held the first Tuesday of every month at 7:00 p.m. in Council Chambers located at 505 Commonwealth Avenue. Council Committee meetings can be held on any other Tuesday night, but most often are held on the third Tuesday of each month at 6:30 p.m. Special Meetings and Public Hearings are advertised and announced as they are scheduled.

Where can I find the City Council Meeting Minutes?

The Minutes can be found on our website under City Government – Council Meetings. Minutes can not be posted until they have been accepted by Council at the following Council meeting.

Where can I locate Ordinances?

Recently passed Ordinances, or Ordinances that have not been codified, can be found on our website under City Government. Ordinances will not be posted until they have been passed by Council, had two readings, and have been advertised in the Enquirer.

Where can I find older Ordinances?

Older Ordinances, Ordinances that have been codified, can also be accessed the same way but through codified versions provided by American Legal.

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City Taxes

City Tax Rates

Real Property Tax                .298
Tangible Tax                        .550
Insurance Premium Tax       .10
Occupational/Payroll Tax      .01 (1%) – Effective July 1, 2010, it will change to .015 (1.5%)
Gross Receipts Tax               .00075

Have my property taxes been paid?

Please view the City of Erlanger’s Property Tax Program.

Mailing Address Change

To change the mailing address in which to receive your tax bill at, please contact the Kenton County Property Valuation Administration (PVA) at (859) 392-1750 or visit them at www.kcor.org.

When are my property taxes due?

Property taxes are mailed out the first week of October. The City of Erlanger accepts a discount payment of 2% if paid by October 31st. Property Tax payments are not due until December 31st. They become delinquent on January 1st. A 20% penalty and a 6% per anum interest is applied at this time.

When are property taxes mailed out?

Property taxes are mailed out the first week of October. The City of Erlanger accepts a discount payment of 2% if paid by October 31st. Property Tax payments are not due until December 31st. They become delinquent on January 1st. A 20% penalty and a 6% per anum interest is applied at this time.

Where to apply for Homestead or Disability Exemptions

To apply for a Homestead or Disability Exemption, please contact the Kenton County Property Valuation Administration (PVA) at (859) 392-1750 or visit them at www.kcor.org.

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Farmer's Market

When is the Farmers’ Market?

Starting May 1, 2014 and through October 30, 2014, the Dixie Farmers’ Market will be open every Thursday from 2:00 p.m. – 6:00 p.m. in the Erlanger Baptist Church parking lot located at 116 Commonwealth Avenue.

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Fire/EMS Department

Change Your Clocks Change Your Batteries

During daylight savings time, there is an opportiuntity to change your batteries in your smoke detectors. It is a good practice to change them twice a year with each of the time changes. It is also a good time to make sure you have the proper amounts of smoke detectors and that they are in the proper locations in your home.

Some locations that smoke detectors are needed are in the basement, one in every bedroom, hallways or means of egress, and also at least one on every level. Keep in mind that smoke rises and they should be positioned on the ceiling or high up on the wall. Keep them away from the corners of the ceilings and walls since smoke sometimes doesn’t enter those areas until the room is completely full of smoke. It is best to have one in each bedroom to alert you and also one just outside the bedrooms for earlier detection. Also by having one on each floor, it may help in earlier notification of a problem that started in another location of the house. The big thing is to make sure that they are working properly. Batteries last a lot longer than the times between changing your clocks, but you want to be sure they are working so make sure the batteries are changed. Also, check your detectors regularly to ensure they are functioning properly. For people that have gas appliances or furnaces, it is a good idea to also have a CO detector in your home. These also have battery back ups in them for if the electric goes out, so make sure these batteries are changed also. Make sure you have no issues with your batteries and smoke detectors. Those little items can save your life one day.

As always, if you have any Smike Detector questions, please call the Erlanger Fire/EMS department at (859) 727-2488.

CPR and First Aid Classes 

CPR and First Aid classes are scheduled tentatively once a month if enough students have enrolled or on an as needed basis.  Because dates and times are tentative and class size is limited, “walk-in’s” cannot be accepted.  To call for a reservation or inquire about open dates and or cost, please call or email Captain Tim Deye at (859) 727-5844 or time.deye@erlangerfd.com.

EMS Billing Question

If you have a question about your EMS Bill, please contact:

Intermedix at (888) 317-3734 ~ 1105 Schrock Road Suite 610 Columbus, Ohio 43229.

For general comments or questions regarding EMS service, please call the EMS Coordinator Rhonda Wolfe at (859) 727-2488.

How can I contact the Fire/EMS Department

For Emergencies call 911 or (859) 727-2424

Fire/EMS Department
Physical Address Station 1 (Central Station) – 515 Graves Avenue, Erlanger Ky. 41018

Business (859) 727-2488 / Fax (859) 727-7956

Mailing address – 505 Commonwealth Avenue, Erlanger Kentucky 41018   

How can I schedule a speaker or a class through the Erlanger FD?

Fire department speakers and trainers are available for your meetings and ready to deliver tasteful, educational, and entertaining messages. To schedule a class or presentation, please call 859-727-5844 anytime, to leave a message.

How to dispose of Hazardous waste in your home

See the link below for anyone who wants to know how they can get hazardous materials removed from their home.  Their may be other companies out there, but this one is based in Cincinnati, so we wanted to make everyone aware that these companies exist.  It also has pricing on the website.

This message in no way endorses this particular company!  Its just an example.

http://hazjunk.com/  855-HAZ-JUNK

Hydrants and Hydrant Testing

Any questions, comments, and or concerns should be directed to the Northern Kentucky Water District at (859) 578-9898 for any hydrant problems such as running, broke, testing, etc..  Hydrants are tested and flowed twice a year during the spring and fall.  This process is completed to ensure that all fire hydrants are operating correctly and flushing the water mains of any sediment that may have built up from the previous flushing.  There may be times that discolored water could make it to your home and faucets; to alleviate this problem, run a few of your faucets until the water becomes clear.  A special note to remember is to flush from faucets before using clothes washer to prevent damage to your clothing.  The hydrants are owned and operated by the Water district.  Any issues with leaking or any other problems should be directed to them.  Again, any questions, comments, and or concerns should be directed to the Northern Kentucky Water District at (859) 578-9898.

Illegal Trash and Leaf Burning

Trash and leaf burning is illegal and the proper Fire Authorities should be notified immediately at (859) 727-2488 during business hours or the Non-Emergency Dispatch number at (859) 727-2424. For permissible open burning, please consult… more

Illegal Trash and Leaf Burning

Trash and leaf burning is illegal and the proper Fire Authorities should be notified immediately at (859) 727-2488 during business hours or the Non-Emergency Dispatch number at (859) 727-2424.  For permissible open burning, please consult FAQ on “Open Burning” requirements or navigate to the Fire/EMS web page.

As always, if this is an emergency, please call 911 or (859) 727-2424

Open Burning, Camp Fires, and Annual Burn Ban

Each year, beginning May 1st burn permits will not be issued due to the annual burn ban.    Kenton County is designated as a moderate non-attainment for ozone.  This means there will not be any open burning permitted in the City of Erlanger.  Open burning is easily defined as land clearing fires or fires on the ground.  Residents may burn year round in contained fire pits, outdoor fireplaces, barrels, etc.  Residents may not burn garbage or leaves at any time, and may only burn clean, non-treated wood only.  This burn ban will be in effect until September 30, and free burn permits will be permitted again beginning October 1.  Call 859-727-2488 to request a burn permit be issued.  We will come to your home or property to issue the permit for free.

What is an ISO Rating and what does it mean to me?

Erlanger Fire/EMS Receives ISO Rating of 2

In November of 2007, the City of Erlanger has received official notification from the Insurance Service Office (ISO) of an upgrade to the City’s Public Fire Protection Classification grade.  The City of Erlanger and the Erlanger Fire/EMS department is pleased to announce that the Insurance Services Office (ISO) has recently upgraded the City of Erlanger’s fire services to an ISO Public Protection Class 2.   This rating shows commitments made by City officials, the Fire/EMS department personnel, ISO Project Manager Assistant Chief Todd Schulkers,  Erlanger PSCC Dispatch Agency, City Engineer James Viox, Retired Chief’s Bill Martin and Tim Koenig, and the Northern Kentucky Water District.  This rating comes as a result of the dedication made in Planning, Preparation, and Presentation made by the agencies and persons listed above.  The Erlanger Fire/EMS department was surveyed and inspected thoroughly by ISO in September 2007.  Based on the survey, the Department’s class rating became a two (2) effective March 1, 2008.  On ISO’s ten-point scale, with one (1) being the best and ten (10) being the worst, the Department’s rating has improved from a three (3) to a two (2).

This is an exemplary fire suppression rating and is the first time in the City’s history that it has received such an excellent ISO score.  This rating places the department in the top 1 (one) percent of rated fire departments in the Nation.  These results are clear; the City of Erlanger ranked among the top elite ranked fire departments in the state and the nation.

ISO is the leading supplier of statistical, underwriting, and actuarial information to the property/casualty insurance industry and is used by most insurers to calculate the premiums for residential, commercial, and industrial subscribers.  ISO evaluates each community according to a uniform set of criteria as defined in nationally recognized standards developed by the National Fire Protection Association (NFPA) and the American Water Works Association.  Using this system, ISO reviews the fire suppression capabilities of a community and assigns a public protection classification number.  Many fire insurance underwriters then voluntarily employ this 10-point scale as a major component when determining the premium paid by policyholders.  Savings on insurance premiums is dependent on the type of insurance, type of construction, mortgage, and other factors.  It is difficult to quantify the impact of this rating improvement on fire insurance premium costs, however, individuals should consult their insurance company for specific information and report the upcoming City of Erlanger Fire Department’s ISO rating change to their agent.

We are extremely proud of the hard work and dedication to excellence our Officers, Firefighters, and Personnel exhibit on a day-to-day basis.  The ISO Class 2 designation is verification of their professionalism and commitment.  This award is quite extraordinary, when you consider that ISO only graded our department on our fire suppression capability.  ISO did not factor in our many other lifesaving efforts such as EMS, Rescue, public education, confined space, trench, and technical rescue as well as hazardous materials responses.  The same group of highly trained and motivated personnel provide all of these services.

The ISO review is broken into three separately evaluated categories, which are totaled to reach the final score.  They are as follows:

  • Fire Department: This accounts for the largest part (50%) of the total classification, which focuses on items such as engine companies, ladder or service companies, distribution of fire stations and fire companies, equipment carried on apparatus, pumping capacity, reserve apparatus, department staffing and training.
  • Water Supply System: This is the second major portion (40%) of the total classification highlighting the water supply a community uses for fire suppression, including water main sizes, hydrant size, type, and installation, as well as the inspection frequency and condition of fire hydrants.
  • Fire Alarm and Communications Systems: This accounts for the community’s ability to handle and dispatch fire alarms and counts for 10% of the final grade.

Congratulations and thank you to all involved in achieving this excellent rating.

For additional information on ISO and how a department is classified visit: http://www.isomitigation.com or Department Brochure.

What public education does the Erlanger FD provide?

The Erlanger Fire Department offers several fire safety and educational programs, including, but not limited to:

1) Automated External Defibrillator (AED) certification or re-certification
2) Blood Borne Pathogens (BBP) Safety Clinic
3) CPR Classes
4) First Aid Classes
5) Fire Extinguisher Usage

All topics are designed to meet your special needs, and can be conducted at our facilities or yours and at your convenience. Please call 859-727-5844, anytime, to leave a message.

Can’t find what you’re looking for? Click here to submit a service request.

Garbage/Recycling Issues

How do I arrange to have my recycling picked up?

If you have arranged for trash pick up through the City’s contract with CSI, you may add recycling pick up for an extra $4 per month. Contact CSI at 513-771-4200 to arrange for this service.

Here are the items that CSI will collect on your recycling day.

How do I arrange to have my trash picked up? 

The City has contracted CSI for waste collection service. You need to arrrange pick up with CSI. There is a fee of $8.65 per month for once a week pick up.

CSI also offers optional recycling service for $4 per month.

If you have any questions, please contact CSI at 513-771-4200.

My garbage was not picked up today. What should I do?

If your garbage was not picked up, you should do the following:

1) Be sure you have arranged with the City’s collection agendy, CSI, for garbage pick up.
2) Be sure the day your trash wasn’t picked up was your regularly scheduled pick up day.
3) Submit a service request so that the City can track these issues.
4) Contact CSI at 513-771-4200.

My tote or garbage can is damaged. How do I get a new one?

Please contact CSI Waste Services. They can also be reached at 513-771-4200.

My tote that CSI supplied to me is damaged. How do I get a new one? 

CSI will replace any totes that are damaged at no cost to the resident. Please contact CSI at (513) 771-4200.

Reporting Trash Flying Out of Waste Collection Vehicles

If you witness trash flying out of a waste collection vehicle while it is moving, please contact the City of Erlanger’s Dispatch Center at 859-727-2424 and CSI at 513-771-4200.

Some of the items I placed out for recycling pick up weren’t collected. Why?

CSI, the city’s recycling provider, collects these items on recycling day. If items were left behind, it may be because they are not included on the CSI list.

You may be able to dispose of some items not picked up at one of the City of Erlanger drop points. Please review our list of what is accepted at each facility.

What day is my trash and my recycling collected?

What day is my trash and my recycling collected?

If you are signed up to have both your trash and your recycling collected, they will be collected on the same day by two different trucks.

Waste Collection Schedule

What do I do if my recycling wasn’t picked up?

If your recycling wasn’t picked up, please do three things:

1) Be sure you have arranged with CSI for regular monthly pick up.
2) Please submit a service request so that the City can track how many times this occurs.
3) Please call CSI, our recycling provider, at 513-771-4200.

Where can I drop off recycling items?

There are several different locations in the Erlanger area. more

Why does CSI have a short pay period?

CSI contracts with another company to handle their billing. CSI does not have control over the time frame that allows a customer to make their payment in. CSI has advised that customers are not penalized if their payments are not received by the exact due date listed on their bill. This means that late fees are not applied at this time and services will not be discontinued. Discontinued service will only occur if the customer is late in making their payment by a large margin.

Can’t find what you’re looking for? Click here to submit a service request.

Graffiti Issues

Who is responsible for the removal of graffiti?

City ordinance states that the owners, occupants and other person having any control or management of the parcel of real estate are responsible for the elimination of the graffiti. In a criminal case, where subjects are determined by the courts to be responsible for the graffiti, as part of their restitution, a judge may order the subjects to clean the graffiti.

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Handicap Parking

How Do I Apply for a Handicap Parking?

Please contact Rick Bogard at (859) 727-3893 or Tim Beetem at (859) 727-7620 with any questions regarding a handicap parking space.

Who do I contact for a Handicap Parking issues?

Please contact Erlanger Dispatch at (859) 727-2424.

Can’t find what you’re looking for? Click here to submit a service request.

Hazardous Waste Disposal

Disposal of Paint, Tires, and Other Harmful Products

For disposal of products harmful to the environment, please contact the Kenton County Public Works Department at (859) 392-1920 or the Northern Kentucky Solid Waste Management Area at (859) 334-3151.

Can’t find what you’re looking for? Click here to submit a service request.

Housing/Neighborhood Issues

Are there rules against how many people live in apartments in my neighborhood? 

Are there rules against how many people live in houses in my neighborhood? 

Does the City of Erlanger honor the Landlord/Tenant Act?

The City of Erlanger does not get involved with landlord and tenant issues. We do not act under the Landlord/Tenant Act. This is a legal issue and is the responsibility of the landlord and/or tenant to seek legal representation.

What can I do if I noticed a large number of people apparently living in one home?

What can I do if there is an excessive amount of garbage around a house in my neighborhood? 

Report the issue to Police Officer, Darryl Jouett, Codes Enforcement Division of the Police Department, at (859) 727-2424, or e-mail him at dajouett@ci.erlanger.ky.us.

What law does excessive noise or disturbing the peace violate? 

Kentucky Revised Statute 525.060 states…

(1) A person is guilty of disorderly conduct in the second degree when in a public place and with intent to cause public inconvenience, annoyance, or alarm, or wantonly creating a risk thereof, he:

(a) Engages in fighting or in violent, tumultuous, or threatening behavior;
(b) Makes unreasonable noise;
(c) Refuses to obey an official order to disperse issued to maintain public safety in dangerous proximity to a fire, hazard, or other emergency; or
(d) Creates a hazardous or physically offensive condition by any act that serves no legitimate purpose.

(2) Disorderly conduct in the second degree is a Class B misdemeanor.

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Leaf Collection

What all can I put in the pile for leaf pick up?

Please only rake leaves into the pile. Please avoid grass clippings,tree branches,flowers,hay/straw or any other debris from you yard. Our machine is designed to mulch the leaves, other debris will get caught in the impeller and could cause a lot of damage.

What do I do if someone’s car is blocking my leaf pile? 

Please try to contact your neighbor or the owner of the car and ask them to move it on the collection day. If you can’t get ahold of anyone, we will do our best to pick them up. Depending on the size,wetness or how far we would have to rake them out to get picked up, we may leave them and try the next collection date. Any questions you can contact Joe Daugherty at 859-727-2525 ext 6.

When will they be picked up at my house? 

Please refer to the Leaf Pickup Schedule

Where do I put my leaves?

You will need to rake your leaves to the curb line. Not in the street!

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Litter Problems

What is Criminal Littering?

512.070 Criminal littering.

(1) A person is guilty of criminal littering when he:

(a) Drops or permits to drop on a highway any destructive or injurious material and does not immediately remove it; or

(b) Knowingly places or throws litter on any public or private property or in any public or private water without permission; or

(c) Negligently places or throws glass or other dangerous pointed or edged substances on or adjacent to water to which the public has access for swimming or wading or on or within fifty (50) feet of a public highway; or

(d) Discharges sewage, minerals, oil products, or litter into any public waters or lakes within the state.

(2) Criminal littering is a Class A misdemeanor.

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Mayor's Office

How can I contact the Mayor?

Mayor Tyson Herme’s e-mail address

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Nuiances

What is considered a nuisance on business lots?

Alot of issues that are found on private property are also found on business properties. Items such as rubbish, tall grass, abandoned autos or buildings in disrepair are commonly seen. If you know of any of these issues please let us know so that proper action can be taken.

Can’t find what you’re looking for? Click here to submit a service request.

Parking Issues

There is an illegally parked vehicle on my street. Who should I contact about this?

The City of Erlanger has a number of parking ordinances from “Parking in a Fire Lane” to Parking Opposite the Flow of Traffic. If you see a vehicle that you feel may be in violation please contact the Communications Center at 859-727-2424 and they will see to it that the proper authority is notified.

The parking ordinances can be found under the Mayor and Council Tab on this webpage. Parking Ordinances fall under Title VII and Chapter 72.

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Parks & Recreation

Can I reserve a park for a party?

Reservations are only taken for the Railroad Depot Park. Only Erlanger residents, churches, or businesses can reserve this park. A $25.00 refundable fee is required. For more information or to reserve this park, please contact the City of Erlanger at 859-727-2525, #1.

Can’t find what you’re looking for? Click here to submit a service request.

Parks Issues

Who can I ask about reserving a shelter at a park?

Please contact the City of Erlanger at 859-727-2525, #1.

Who do I contact about conditions of the sport fields or playground equipment?

Please fill out a service request and we will take care of it.

Who do I contact about tall grass in a park?

You will need to fill out a service request and we will take care of it.

Can’t find what you’re looking for? Click here to submit a service request.

Passports

Do both parents have to be present when getting passports for children?

Children 15 years and younger must have both parents available to apply for passports. The passports will expire in 5 years. If both parents can not be present, the parent who is not available must fill out a notarized form called DS-3053. This form is in addition to the other requirements.

Children 16 and 17 years of age must have one parent present to apply. The passports will expire in 10 years.

Once a person is 18 years old, they do not need a parent with them to apply. The passports will expire in 10 years.

How to Obtain a Passport Application

You can pick up a passport application at the City’s General Government Offices at 505 Commonwealth Avenue or visit www.travel.state.gov and click on “passports”.

Passport Hours

The City of Erlanger is open Monday through Friday from 8:00 a.m. to 4:30 p.m. to process passports.

Passport Requirements

Passport Requirements

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Road/Street Issues

How do I know if my street is city maintained or not?

Please refer to our street guide and if you have any other questions, please contact Rick Bogard at 859-727-3893.

When will my street get swept? 

Please refer to our sweeping schedule.

Who do I call about a dead animal in the street?

Please fill out a service request and it will get taken care of.

Who do I call about a dead animal on my property?

Please contact the Kenton County animal shelter at 859-356-7400.

Who do I contact about a pothole?

Please fill out a service request and we will take care of it.

Who do I contact about any street or road problems?

Please fill out a service request.

Who do I contact about the curbs in front of my house?

Please fill out a service request and we will look in to it.

Can’t find what you’re looking for? Click here to submit a service request.

Snow Removal Concerns

What do I do if my mailbox was hit or my yard was torn up during snow removal?

Please fill out a service request and we will take care of it. If it was a mailbox hit, also contact Ed Millican at 859-727-2525 ext 6 or email at ecmillican@ci.erlanger.ky.us

Can’t find what you’re looking for? Click here to submit a service request.

Solicitation

What do I do if a solicitor comes to my home and they do not have a copy of their Solicitation permit and Occupational License? 

Every Solicitor must carry a copy of their Solicitation application/permit that has been approved by the City of Erlanger. If it is a business, they must also have a Kenton County Occupational License that lists Erlanger as a city they can do business in. If a person is currently soliciting in your neighborhood and does not have copies of their licenses with them, please contact the Erlanger Public Safety Communications Center at (859) 727-2424. If they have already left your neighborhood, please submit a service request.

Can’t find what you’re looking for? Click here to submit a service request.

Street Light Issues

What should I do if I find a Traffic Light out or malfunctioning?

If you are reporting a traffic signal that is not functioning, please make the Police Department immediately aware of this issue by calling 859-727-2424.

Who do I call if a street light is out or not working properly? 

If a light is out or not working properly, you will need to fill out a service request and / or contact Tim Beetem at 859-727-7620. Make sure you have as much information as possible ie: address and pole number.

Can’t find what you’re looking for? Click here to submit a service request.

Street Sign Issues

Who do I contact if a sign has been hit by a vehicle?

Please fill out a service request and also contact Police Dept. at 859-727-2424.

Who do I contact if there is a sign missing or damaged?

Please fill out a service request and we will take care of it.

Who do I contact to request a sign?

Please fill out a service request and also contact Tim Beetem at 859-727-7620.

Can’t find what you’re looking for? Click here to submit a service request.

Tree Issues

Who do I talk to about any tree issues?

Please fill out a service request and also contact Dale Wilson at 859-727-2525 ext 6 or email at dewilson@ci.erlanger.ky.us

Can’t find what you’re looking for? Click here to submit a service request.